Retail Design

Retail design is in our DNA

From toy stores to cosmetics emporiums, department stores to malls, our Hong Kong-based team has extensive experience of delivering original retail store concepts across Asia and Europe, and for some of the world’s most prominent brands across the following formats:

  • Pop-Ups
  • Concessions
  • Implementation of Existing Guidelines
  • Design Adaptation
  • Flagship Store Concepts
  • Global Roll-Outs
  • Department Stores

We work with retailers of all shapes and sizes, from international powerhouses, to regional rising stars. We create bespoke retail store design concepts and also specialise in the repositioning of mature brands. Our team also has a proven track record of re-energizing and re-orienting retail stores. Our expertise covers the entire in-store experience, including store architecture, fixture design, merchandising, in-store soundtrack, staff uniform design, and even brand packaging.

We are a full service retail design firm, working from concept to completion through the following phases of work:

  • Business Justification and Feasibility
  • Brief Development
  • Concept Design
  • 3D Visualisation
  • Fixture Design & Development
  • Detailed Design
  • Tender Documentation
  • Construction Drawings
  • Tender Management Services (contractor
    sourcing, interviews, and pricing reporting)
  • Shop Drawing Review
  • On-Site Design Project Management
  • Sub-Consultant Coordination
  • Post-Occupancy Evaluation & Defect Rectification

Our retail design capabilities cover:

  • In-Store Experience
  • The Customer Journey
  • Communication Style
  • Cultural Positioning
  • Digital Experience
  • Architecture & Fixture Design
  • Service Design
  • Environmental Sustainability Credentials
  • Visual Merchandising Strategy
  • In-Store Music
  • Staff Uniforms

Retail Design Projects